When do you receive a voucher?
If the damage file is approved, o2o will offer you a discount voucher due to Irreparable Damage for entering into a new bicycle contract with o2o. This discount voucher due to Irreparable Damage amounts to a reduction in the rental fee.
How do you use the voucher?
You must use the discount voucher due to Irreparable Damage within 6 months from the date when your bicycle contract was terminated. In the event that your employer operates under a cafeteria plan and you can only order the new bicycle once a year, o2o will make an exception.
What is the value of the voucher?
The value of the discount voucher due to Irreparable Damage is calculated this way:
If the accident occurs during the first third of the bicycle contract period (⅓ period):
The Irreparable Damage discount voucher is 75% of the already financed value of the bicycle with a maximum value of the list price of the new bicycle; plus,
The excess amount/under amount of the maintenance budget used. This amount is the difference between the maintenance budget used minus the maintenance budget to which you were entitled (determined pro rata according to the actual term of the bicycle contract).
If the accident occurs after the first third of the bicycle contract period (⅓ period):
The Irreparable Damage discount voucher is 50% of the already financed value of the bicycle, up to a maximum value of the list price of the new bicycle; plus,
The excess amount/under amount of the maintenance budget used. This amount is the difference between the maintenance budget used minus the maintenance budget to which you were entitled (determined pro rata according to the actual term of the bicycle contract).
The discount voucher due to Irreparable Damage on the new bicycle cannot exceed the list price of the bicycle. For the simulation of your rental fee for your new lease bicycle, this discount is automatically included.
A discount voucher due to Irreparable Damage does not have any impact on the takeover price at the end of the bicycle contract with takeover of the bicycle.
Do you still have some questions?
If so, feel free to contact our helpdesk. We will be glad to help you further.