Your bicycle has been stolen. Sorry to hear about that. But not to worry: o2o will smoothly help you on your way to a new lease bicycle, with a discount voucher due to Theft for entering into a new lease contract.
When do you receive a voucher?
Is the theft file is approved? Then o2o offers you a discount voucher due to Theft for entering into a new bicycle contract with o2o. This discount voucher due to Theft amounts to a reduction in the rental fee.
How do you use the voucher?
You use the discount voucher due to Theft within 6 months of the end of your terminated bicycle contract. If your employer works with a cafeteria plan and you can only order your new bicycle once a year, o2o will make an exception in this regard.
What is the value of the voucher?
The value of the discount voucher due to Theft is calculated this way:
If the theft occurs during the first third of the bicycle contract period (⅓ period):
The Theft discount voucher is 75% of the already financed value of the stolen bicycle, up to a maximum value of the list price of the new bicycle; plus,
The excess amount/under amount of the maintenance budget used. This amount is the difference between the maintenance budget used minus the maintenance budget to which you were entitled (determined pro rata according to the actual term of the bicycle contract).
If the theft occurs after the first third of the bicycle contract period (⅓ period):
The Theft discount voucher is 50% of the already financed value of the stolen bicycle, up to a maximum value of the list price of the new bicycle; plus,
The excess amount/under amount of the maintenance budget used. This amount is the difference between the maintenance budget used minus the maintenance budget to which you were entitled (determined pro rata according to the actual term of the bicycle contract).
The discount voucher due to Theft on the new bicycle cannot exceed the list price of the bicycle. In the simulation of your rental fee for your new bicycle, this discount will be included automatically.
Know that a discount voucher due to Theft does not have any impact on the takeover price at the end of the bicycle contract with takeover of the bicycle.
Do you still have some questions?
If so, feel free to contact our helpdesk. We will be glad to help you further.