Theft
You obviously want to protect your new lease bicycle from theft as effectively as possible. Then be sure to check out the following info around Bicycle Care Theft.
Breakdown on the road
Are you on the road and unexpectedly get stuck? Then it's handy to be able to count on breakdown assistance.
Check in myo2o Biker whether your breakdown assistance is activated. If so, note down the unique number for o2o Bicycle Leasing and save it in your phone. Also check all the info on breakdown assistance via your bikeID sticker.
Extra tip: always bring a spare inner tube in case you get a flat tyre.
Accident
Are you the victim of an accident with third parties? If so, always have a traffic accident certificate drawn up. This document ensures that you have the other party's information. Follow the step-by-step plan and check all the details in our Bicycle Care Damage Terms and Conditions. That way, you can be sure that your claim file is correctly drawn up.
Do you still have some questions?
If so, feel free to contact our helpdesk. We will be glad to help you further.