At o2o, leasing a bicycle is as simple as cycling itself. Discover how to order a lease bicycle quickly and easily in our step-by-step guide.
Ordering procedure
Step 1: Check with your employer
Contact your employer or HR department to check if your company is affiliated with o2o Bicycle Leasing. Is that the case? Ask about the specific conditions and benefits that apply within your company.
Step 2: Register in myo2o Biker
Go to the myo2o Biker tool and register with your employer's specific company information. Use the correct information and fill in all the fields. That way, you'll quickly hop into the saddle of your new lease bicycle.
Step 3: Choose your lease bicycle
Have you activated your myo2o Biker account? Then choose your lease bicycle from our wide range of two-wheelers. Take the time to compare and try out different models, brands and bicycle types. Still not sure which bicycle suits you best? Check out our Bicycle Guide and find your ideal bicycle.
Step 4: Confirm your order
Have you chosen a lease bicycle? Then order the bicycle through myo2o Biker. You will receive a confirmation email with an overview of the selected bicycle and the lease terms. Definitely check that everything is correct.
Step 5: Your employer approves
We will forward your order request to your employer for approval. Make sure your employer is aware of your order to avoid any delays.
Step 6: Pick up your lease bicycle
Once approved, you will receive an email with a collection ticket and instructions on where and when you can pick up your lease bicycle from one of our partners.
Frequently asked questions
Can I still cancel my order after approval?
Yes, you can cancel up to a certain stage in the process. Contact our customer service department for more information.
How long does it take to approve the bicycle?
The approval period varies by employer, but normally doesn't take more than a few business days.
Where can I go for maintenance for the bicycle?
You can go to any authorised o2o partner for the maintenance of your lease bicycle. You can find a list of our partners on our website or in myo2o Biker.
Do you still have some questions?
If so, feel free to contact our helpdesk. We will be glad to help you further.