Keep your lease bicycle in top condition and hit the road safely. Here's what you need to know when your lease bicycle undergoes maintenance.
Check your maintenance budget
How much maintenance budget is available? You'll find the answer in o2o Biker. Go to Your bicycle and click on the section Your bicycle contract - Available maintenance budget for more details.
Make an appointment with your bicycle dealer
Contact the bicycle dealer who supplied your lease bicycle. They know your bicycle inside out and will make an appointment for a service.
Correct documentation and keys
Make sure you have all necessary documentation and bicycle keys on hand when you take your bicycle to the bicycle dealer. That way, you avoid unnecessary delays.
Costs and maintenance budget
During a maintenance service, it is good to know if there are any costs that are outside your maintenance budget. If you have questions about your maintenance budget, you can always consult o2o Biker or contact our helpdesk.
Breakdown on the road
Had a breakdown on the road and need servicing? Check whether breakdown assistance is activated in o2o Biker. Write down the breakdown assistance number and save it in your phone.
Do you still have some questions?
Be sure to check out our blog ‘Maintenance costs for my lease bicycle: how much can I expect to pay?'.
If so, feel free to contact our helpdesk. We will be glad to help you further.