Is your lease bicycle a speed pedelec, and are you at the end of your contract? Then there are two options:
Have you decided to take over the speed pedelec at the end of your lease contract?
o2o is the holder of the number plate attached to the speed pedelec, as indicated on the registration certificate. Have this number plate annulled at DIV Brussels or send the license plate to DIV Brussels via a nearby postal office. Please take into account the deregistration cost (€17.99).
Please note! Deleting the plate is not enough; only annulment is accepted.
Do you want to register the bicycle back in your own name and apply for a new plate for your speed pedelec?
Check the website of the Federal Government which provides practical information on what you have to do. You can find this info under the section 'How to register a used vehicle?'
Have you lost one or both parts of the registration certificate, immatriculation certificate (CIM) or certificate of conformity (COC)?
Follow the steps in 'What if I lose my speed pedelec number plate or accompanying documents?' before the end of your lease contract.
Have you decided to return the speed pedelec to o2o at the end of your lease contract?
Then leave the plate on the bicycle and deliver the speed pedelec, together with the 2 original parts of the registration certificate and the original COC (you received these from the bicycle dealer at the start of the lease contract), to the selected pickup partner. This partner will contact you by email to arrange a pickup appointment.
Please note! The bicycle will be accepted only if all necessary documents are present. You also return any chargers, keys and code (Stromer). Avoid unpleasant surprises at the end of your lease and use your remaining service budget to have the bicycle checked at your bicycle dealer.
Have you lost one or both parts of the registration certificate, immatriculation certificate (CIM) or certificate of conformity (COC)?
Follow the steps in 'What if I lose my speed pedelec number plate or accompanying documents?' before the end of your lease contract.
Do you still have some questions?
If so, feel free to contact our helpdesk. We will be glad to help you further.