Does the lease bicycle go back to o2o at the end of your contract? Then definitely follow the checklist below to make sure your bicycle is fully in order.
Bicycle checklist
Make sure the bicycle is clean and in good condition.
Check all components, such as brakes, lights and gears, and make sure they are working properly.
Also return all accessories, including the lock, and make sure they are in good condition.
Collecting bicycles
The lease bicycle, including lock and accessories, will be collected by our takeover partner Decathlon. Are there certain accessories that Decathlon won't take back? Then they will let you know.
Does your bicycle not meet the checklist? Then Decathlon reserves the right not to collect your bicycle. In that case, additional costs for takeover, recovery or administration may be charged.
Frequently asked questions
Which accessories do you return? Bring all original accessories that came with the lease bicycle.
What if the bicycle is damaged? Make sure any damage has been repaired in advance to avoid additional costs.
Do you still have some questions?
If so, feel free to contact our helpdesk. We will be glad to help you further.