Did you miss the order window? And would you like to order a lease bicycle? No worries. We list here all the practical information on how to order your lease bicycle.
What is an order window?
The order window is the period during which you can order a lease bicycle and this window is set by your employer. During the period of an order window, you have access to the myo2o Biker platform to order your lease bicycle.
Has the order window ended? Then you can no longer order a lease bicycle through myo2o Biker.
What's next?
Contact your HR department or HR manager. Explain that you missed the order window and ask if it is possible to open a new window or submit an exception request.
Also ask about the next order window. That way, you'll be ready to order your lease bicycle on time next time.
Some tips
Keep an eye on your mailbox and internal communication channels for announced order windows.
Let your HR department know in time that you are interested in bicycle leasing so they can take this into account.
Do you still have some questions?
If so, feel free to contact our helpdesk. We will be glad to help you further.